This POLICY describes how the information collected from our active and potential customers is treated. Date of entry into force: 01 February 2024. Last updated: 01 February 2024.
The protection of personal data is important for Rada Perfumery S.R.L. (hereinafter referred to as “Al Ambra Perfumes” or “operator”), a romanian legal entity, based in Cluj-Napoca, Aurel Suciu 10C, Romania, registered under no. 39378819, contact phone: +39 331 154 2386
We are concerned that you will be properly informed of the manner and purposes for which Al Ambra Perfumes processes your personal data in accordance with EU Regulation 679/2016 on the protection of individuals with regard to the processing of personal data.
The document describes how Rada Perfumery S.R.L. treats personal information collected on our websites, mobile applications, stores and other locations where the Policy is located or referred to (the “Platform”).
Personal Information
They can include your name, address, phone number, email address or company details. For example, we may collect this information if you create an online account, add a delivery or billing address to your account, or create an order.
Analytical information
We may collect, for example, demographics (gender, age), interest categories, geographic criteria (language, location), your behavior on the Platform, for example how you access or leave pages, technologies used, browser and operating systems, internet), website load speed data, your site searches. This data will only be used to improve the Platform or for advertising purposes.
Information about your purchases
We may collect information about purchases you make online. This could include the products purchased and their prices.
The personal data referred to in this Policy include identification elements such as: name and surname, name and surname of legal representatives, date of birth, telephone, home / residence address, e-mail address.
The way we collect information
For example, if you create an account or make a purchase on our Platform, we collect your information. We also collect information when you fill out a customer card at one of our stores, or we may collect your information if you sign up for promotional emails.
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We use information to improve your understanding of your interests
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We may use your information to improve our platform, products and services
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We may use your information to personalize your experience with us and tailor our marketing activities to suit your needs and interests.
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We use information to process your order and to answer your requests or questionsdvs.
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To process the order and ship the ordered items
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We also use information to collect and enforce accounts and to protect against fraud
We use information for marketing purposes
For example, we may use the data we collect from you to contact you about new products and special offers that we consider valuable.
We share information with third parties
We may share information with third parties who provide services on our behalf, with providers who send emails to us, with service providers who help our Platform operate or promote advertisements, with third parties who jointly sponsor an event or promotion with we.
We will not sell your information to third parties
We may share information with third parties as set out in this Privacy Policy, but we will not sell your personal information to third parties for any reason.
We use standard security measures. The Internet and information storage are not 100% secure. We cannot guarantee that any of your personal information stored or sent to us will be completely secure. We recommend that you be careful. We use reasonable procedures and practices to protect personal information under our control. To access certain areas of our platform, you need a user ID and password. It is your responsibility to protect your username and password.
This policy does not apply to those third party sites. We strongly encourage you to review the privacy policies of all third-party sites you visit to learn how they treat your personal information. We are not responsible for the practices of these third parties.
The information that we or our suppliers have can be stored, processed or accessed inside Romania.
From time to time we may change our privacy practices. We will post an updated copy on our Platform. Please check this page for updates.
Do not hesitate to contact us if you have any questions. To request access to your personal information or to request the correction / deletion of your information, you can write to us at europe@alambra-perfumes.eu or by phone at +39 331 154 2386
We will verify your identity using at least two data points that you have previously provided to us, including your email address and telephone number or other specific identifying information. Please have this information available so that we can verify your request. You may also authorize a third party to submit a request on your behalf, as long as you give the authorized third party written permission to request on your behalf, and the authorized third party is able to verify your identity with us.
If you need access to this policy in an alternative format due to a disability, please contact us using the methods provided above.
Accessing and using this Platform is your full consent to the processing of personal data, otherwise please leave the Platform.